Help centre

Back office and reports

Menus, staff, the rota, commission, floor plan, inventory, recipe units and prep-item recipes, delivery rates and waybills, saved and scheduled reports, multi-branch menus, VAT201, accounting exports and live Xero and Sage sync, and analytics.

17Back Office reference

Sign in with your admin email + password + tenant. Pick your location first (the switcher at the bottom of the sidebar scopes location-specific pages). Each page distinguishes load

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18Reports, VAT and accounting

- Reports tab: live X-report for your own open shift.

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28Staff commission

Back Office → Commission replaces the monthly spreadsheet. Set up a scheme once and commission is worked out as each sale settles.

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29Saving and scheduling reports

Aura has a lot of reports. Back Office → Reports now lets you keep the ones you actually use, and have them arrive by email without anyone remembering.

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30The staff rota

Back Office → Rota is where you build next week. It is a plan, kept separate from who actually clocked in — publishing a roster never invents attendance, so your labour figures and

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32One menu, many branches

Back Office → Menus lets a group decide which products each branch sells. A coffee shop inside a bookshop doesn't serve the steak.

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36Recipe units: grams, litres and "each"

A recipe only saves you money if the numbers in it mean something. Until now they half did:

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37Recipes made of recipes

Most kitchens do not go straight from raw goods to a plate. They make a bolognese on

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38Counting stock on the tablet

Counting used to mean the back office, which in practice means a laptop balanced on a

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39Sending the books to Xero or Sage

Aura has always produced proper journals — every sale, refund and cash-up double-entered,

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40Delivering, not just collecting

Aura could already take an order a customer comes to fetch (§34). This is

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41Listing your products on Google and Facebook

Once your shop is connected to Shopify or WooCommerce, Aura can hand Google Merchant Center and

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42Pricing a repair: labour and parts

The workshop (§26) already tracks the item, the fault and what

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43Charging a meal to a hotel room

A guest signs the restaurant bill to their room, and it appears on their folio at reception. Aura

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