Getting started
What runs where, quick starts for every role, setting up your restaurant from scratch, running a shop in retail mode, and the three products a licence can hold.
1What runs where
All of these talk to one server (your Aura backend). The terminals keep working when the server is unreachable and catch up automatically — see Offline and load shedding.
Read this →2Quick starts
Each quick start is a single page you can print and hand to a new hire.
Read this →3Setting up your restaurant
Do these in order. Steps 1–7 are in the Back Office; steps 8–10 are on a terminal.
Read this →4Signing in, roles and permissions
- PIN: 4–8 digits on the terminal PIN pad. PIN sign-in works fully offline — staff PINs sync to each device, so load shedding never locks the team out. Each staffer gets a complete
Read this →25Running a shop (retail mode)
Aura isn't only for restaurants — the same system rings up customers at a shop counter. Switch a terminal to shop mode and it becomes a retail register: scan, take payment, manage
Read this →44Products and licensing
Aura is sold as three products. Your licence names the ones you hold, and every surface — the till,
Read this →Other collections
Can't find it?
A human answers the support address, and the developer playground documents every endpoint behind these screens.