Back Office reference
Sign in with your admin email + password + tenant. Pick your location first (the switcher at the bottom of the sidebar scopes location-specific pages). Each page distinguishes loading, empty, and error states and offers retry.
| Page | What you can do |
|---|---|
| Dashboard | Today's revenue, covers, average check, tips, active tables, hourly chart, payment mix; Export CSV |
| Sales | Same KPIs by period (today/yesterday/week/month/year), hourly chart, payment mix, top products; CSV export |
| Menu | Products (price, cost, margin %, VAT type, course, emoji, image, SKU, barcode, description, allergens, stock tracking), duplicate ("Copy"), activate/deactivate, categories (colour, course type, prep station), modifier groups & options, attach modifiers to products, CSV menu import (Lightspeed / Tebi / Pilot) |
| Prep stations | KDS routing stations with sort order, active flag, and optional LAN prep printer (IP + port) |
| Inventory | 86 list (with clear), low-stock alerts, record wastage, manual stock adjustments (manager, with reason) |
| Tables | Zones, tables (label, seats, zone, shape, position, online-bookable with min/max party), retire, floor-plan image upload (desktop, ≤700KB), print table QR codes (PNGs/sheet on desktop; links in the browser) |
| QR ordering | Everything guest ordering: per-table QR codes, takeaway / kiosk / booking links with downloadable codes, the guest-ordering site URL, and a plain statement of what your licence and payment keys let guests do (§14, §44) |
| People | Staff (name, role, PIN, contact, hourly rate, colour), reset PINs, deactivate; open shifts; house accounts with charge/settle and statements |
| Reservations | Day/week diary, new/edit bookings, confirm (sends WhatsApp), seat, cancel, no-show; availability schedules (service windows, slot pacing, covers caps) |
| Checklists | Templates (daily/weekly/one-off) and today's runs with live progress |
| Reports | See §18 |
| Gift cards | Issue, search/filter, balances, redeem |
| Loyalty | Vouchers (percent/fixed, min spend, usage limits, enable/disable) and happy-hour price rules (days + time windows, scope, priority) |
| Settings | VAT/tax rates, guest-ordering site URL (for QR printing), server diagnostics, app version |
| Tools | Suppliers (contacts, terms, VAT number), purchase orders (create → send → receive; receiving stocks in the lines) |
Desktop vs browser: the Back Office runs identically as a desktop app or in the browser at /admin/, with three desktop-only conveniences — table-QR PNG generation, floor-image upload, and loading CSV files from disk (the browser version pastes CSV text and shows QR links instead). Two managers can edit at once; last write wins, so coordinate on big menu edits.
More in Back office and reports
- 18Reports, VAT and accounting
- 28Staff commission
- 29Saving and scheduling reports
- 30The staff rota
- 32One menu, many branches
- 36Recipe units: grams, litres and "each"
- 37Recipes made of recipes
- 38Counting stock on the tablet
- 39Sending the books to Xero or Sage
- 40Delivering, not just collecting
- 41Listing your products on Google and Facebook
- 42Pricing a repair: labour and parts
- 43Charging a meal to a hotel room
Still stuck? Mail support@aurapos.co.za or use the support page — include your venue name and what you were doing.