Products and licensing

Aura is sold as three products. Your licence names the ones you hold, and every surface — the till, the Back Office, even the guest's phone — presents exactly those and nothing else.

44.1 Bundles and standalone

QR Ordering is priced two ways: added to a Restaurant or Shop subscription it costs less; run on its own it costs more. The capability difference is settlement, not price alone — a tab ("add to my table's bill") is a promise a till settles later, so it only exists where a Restaurant till exists. A standalone QR venue always takes payment the moment the guest orders.

Holding Restaurant and Shop together gives every terminal the choice of which till it runs (Settings → Product on the terminal, per device — a shop till can stand beside table-service tills on one account), and the Back Office offers a Restaurant/Shop switcher so you can work in either view.

44.2 Licence keys

Licences arrive as a key (AURA-XXXX-XXXX). A manager redeems it in Back Office → Settings → Licence — case, spaces and dashes don't matter, because keys get read off invoices over the phone. A key names the whole of what you hold, so an upgrade key simply replaces the old set. Each key redeems exactly once.

44.3 What happens when a licence lapses

Selling never stops. An expired licence withdraws configuration — changing products, editing settings — and shows a renewal prompt, but ringing up a customer is untouched: no billing problem is allowed to cost you a sale at a counter with a queue. Guest QR ordering follows the licence the same way, and a venue that never bought QR Ordering gets a polite "ordering isn't available here" on any old codes rather than a working menu.