Kitchen Display (KDS)

Open the Kitchen tab on the kitchen/bar screen. The header shows how many tickets are active, how many are rushed, and the age of the oldest.

12.1 The board

• Live board of open tickets, oldest-first with rushed tickets pinned to the front; the board refreshes every few seconds and ticket ages tick up live.
• Ticket tiles show the table (or Counter), covers (👥), order number, order type · station · course, every item with quantity, prep notes in red, an ⚠ ALLERGENS banner when any line carries allergens, and the server's name. Takeaway tickets show 🥡 PICKUP with the promised time (or ASAP).
• Ticket age: tiles turn amber at 5 minutes and red at 10; rushed tickets are always red-striped.
• New tickets flash green for a few seconds; recalled tickets flash too.
• Filters: one chip per prep station (see §3.4), plus 🔥 Rush and 🥡 Takeaway chips.
• All-day view: the Board/All-day toggle aggregates outstanding items across every ticket — "6× Sirloin, 4× Calamari" — for batch cooking.

12.2 Working a ticket

• Tap an item to tick it off as plated (progress shows on the ticket, e.g. 3/5).
• Long-press an item to 86 it straight from the ticket — it disappears from ordering everywhere until someone clears it.
• 🔔 Ready ("run this table") — the ticket turns READY and stays on the board, and every other terminal pops a green "table · course — ready to run" banner for about nine seconds so a runner collects the food while it's hot.
• Bump when the ticket leaves the pass — it drops off the board. ⇊ Bump whole table clears all of a table's tickets at once.
• ↩ Recall brings back the last bumped ticket if it went too early.
• Rush / Unrush (de)prioritises the ticket for every station.
• In Sequential course mode, bumping a course automatically fires the next one.

12.3 Prep-ticket printing

Give a station a printer IP in the Back Office (Prep stations) and every fired ticket for that station also prints — big table label, rush banner, items with seats and notes — from the till that fired it (ESC/POS over the venue LAN). Sequential auto-fired courses print from the KDS device instead, so nothing prints twice. Run paper-only, KDS-only, or both per station.