Troubleshooting and reference

Glossary

  • 86 — mark an item unavailable ("86 the salmon"); it disappears from ordering everywhere.
  • All-day view — KDS view totalling outstanding items across all tickets.
  • Bump — mark a kitchen ticket done, removing it from the KDS.
  • Comp — complimentary; the guest isn't charged but the item is still made.
  • Course firing mode — how a ticket's courses reach the kitchen: all at once, manual, sequential, or hybrid.
  • Cover — a guest seated (covers = number of diners).
  • Float — the cash a drawer starts a shift with.
  • House account — a running credit account for a regular/corporate customer.
  • No-sale — opening the drawer without a sale (e.g. to make change).
  • Pacing — the cap on new online bookings per time slot.
  • Preauth — a card hold (Yoco) on a tab to protect against walk-outs.
  • Prep station — a kitchen line (Hot, Bar, Pastry…) that tickets route to on the KDS.
  • Ready / run this table — the kitchen's signal that food is plated and should be collected.
  • Rush — flag a kitchen ticket urgent.
  • Sync queue — offline changes waiting to reach the server.
  • Tab — an open bar bill added to over time.
  • Table group — tables that push together, bookable online as one big table.
  • Variance — the difference between counted cash and expected cash at close.
  • VAT201 — the SARS value-added-tax return.
  • X-report — a mid-shift sales snapshot (doesn't close the day).
  • Z-report — end-of-day report that locks the shift and posts the journal.

More in Troubleshooting and reference

All collections →
Still stuck? Mail support@aurapos.co.za or use the support page — include your venue name and what you were doing.